Improve user experience, collaboration and operational efficiency.
ECM and BPM technology, enables you to capture, manage, store, preserve, and deliver content and documents in synchronization with your organizational processes. ECM provides the tools and strategies to manage your organization’s unstructured information, offline and online.
Audit of information silos: Determining what are the document types, their metadata, how documents are shared, which tools are used, what are the business processes, how long should the records be kept, etc.
Audit of existing business processes: Definition of the main goals of the digitalization, process automation. Description of the processes: what are the different steps, activities, the actors, and their roles, assignment of user tasks and integration of the processes into the systems.
On-scale training sessions and accompaniment during the ramp-up period. We help our clients to manage an ECM or BPM platform, how to define an information governance policy and how to design processes for improved efficiency.
Meet sponsors and interview key stakeholders to get the big picture of the client requirements
Workshops by department with management and/or key stakeholders
Document audits: Inventory of information holdings, mapping of document flows
Analysis and review of sample records
Propose best-of-breed market products and give feedback about their success stories, their pros and cons, how to integrate them with the existing solutions in the client information system, how to offer the greatest value to the users.
Evaluate solutions in regards of the customer context and detailed requirements.
Build and demonstration of a pilot project for some of the use cases. This agile approach enables to enable a higher customer value early in the development.
Awareness campaigning, communication, involvement, implication and training.
Discover the latest projects we’ve worked on.