Using our 6 layers matrix will help you develop a clear view on how to organize your digital journey and what kind of analysis should be performed to measure your transformation. The purpose is to have a clear measurement of your digital capabilities to meet your customer’s expectations, to digitalize your operations and become a digital master.
Leadership, people, their skillsets, their enthusiasm to change, and your leadership
Roles and responsibilities, project management governance, resource allocation and methodologiesProducts, Channels, and UX
Product go to market abilities, digital touchpoints & relationships between an organization and its customers/usersDigital Automation
Digital experience delivery & e-commerce platforms, ERP & CRM suites, content management systems, marketing, sales force & business process automation, etc
Strategic decisions based on solid data, advanced analytics, real-time business intelligence, a valuable insight that identify weaknesses and new business opportunities
Measurement of your digital capabilities, digital evolution, usability, people engagement, project portfolio performance & learnings
Digital Transformation affects all aspects of your business: both internal and external. In today’s economy it is crucial to offer positive experiences for your customers and clients, but also for your employees and stakeholders.
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